At Dental Land Pediatrics, we understand our parents and patients have busy schedules! We strive to ensure that your children are seen on time for their scheduled appointment, and as a courtesy to us and other patients, we ask that you arrive on time for your appointments. We realize that unexpected things can happen but we ask for your assistance so that we can provide the same quality experience for everyone. Dental appointments are an excused absence from school and we will be happy to provide your child with an excuse note to take back to school.
When a patient cancel’s without giving enough notice they prevent another child from being seen. Please call us at 301-262-9800 by noon on the day prior to your scheduled appointment to notify us of any changes or cancellations. To cancel a Monday appointment, please call our office by noon Friday. If prior notification is not given your account will be charged a fee for the missed appointment. Emergency cancellations or missed appointments will be evaluated on an individual basis.
1st No Show/Broken Appointment or Same Day Cancellation: We will waive the $35 missed appointment fee. The office also reserves the right to limit scheduling of any subsequent appointments.
2nd No Show/Broken Appointment or Same Day Cancellation: $35 fee will be charged. The office also reserves the right to limit scheduling of any subsequent appointments.
3rd No Show/Broken Appointment or Same Day Cancellation: $35 fee will be charged and may result in dismissal from the practice.
* Please note that if you have more than one child on the same day and you must cancel all appointments, a $35 fee will be charged for each child. We reserve the right to not schedule subsequent appointments for your children on the same day and will schedule them separately.
*Any No Show/Broken Appointment or Same Day Cancellation on non-school days, i.e., holidays and professional development days during the school year will result in an increased fee of $50 per appointment.
*We cannot reschedule your child’s appointment until the fee is paid.
*Appointment confirmations are done via text message, phone calls, appointment cards, and emails. If you do not wish to receive confirmations by a certain method, you have the option to opt out.